Terms and Conditions
COLOMBIA TRAVELS is a wholesale travel agency and Tour Outbound Tour Operator and Incoming whose main activity consists in the pursuit of mediation and operation of tourist services. Activities which have the relevant licenses issued by the Ministry of Industry and Trade and the Chamber of Commerce in Colombia. COLOMBIA TRAVELS explicitly states that it is only an intermediary between passengers and the entities running the services on the route, such as transportation agencies, hotels, restaurants, guides, etc. Through the Portal www.travelscol.co, COLOMBIA TRAVELS enables the user to access and use of the various services and content made available and / or third party providers of tourist services, including booking and purchase include: accommodation, plans, transportation, air tickets, car rentals, and tourist services in general. The general conditions of use regulate the generic use of the site and the actual hiring of the services offered by TRAVELS COLOMBIA. The user can view and print the above conditions and must explicitly accept before implementing your booking.
The performance by the user of reservations or buy products or services from those suppliers or organizers of package that the user chooses, be subject to specific terms and conditions that such suppliers or tour operators established for each case. All change orders or vouchers are issued directly to the passenger and are subject to terms or conditions according to transport companies, accommodation or other services offered or provided.
Likewise, the User agrees to accept and abide by the terms and conditions of purchase established by any supplier or organizer with which the user choose to hire, including, by way of example and not limitation, the payment of accruals and compliance rules and restrictions regarding availability of fares, products or services. In case there are special regulations or restrictions that affect certain fares, products or services selected by the User, such special regulations or restrictions shall be made manifest to the user on the screen prior to booking.
Use of this web site, reaffirms its agreement with the terms and conditions set forth below. Please read them carefully before using the site. If you do not agree with some section of the content, please send an email to customer service servicioalcliente@travelscol.co before using this website.
The travel agency does not guarantee that their applications will operate uninterrupted or error free, that defects will be corrected or that the site or the server are free of viruses or other harmful components. In any case this Travel Agency will be blamed for any direct or indirect, or consequential damages, including without limitation, lost profits, cost of replacement products, inability to use the content, errors in access by mouse click even if this Travel Agency is advised of the possibility of such damages. If local laws do not allow the exclusion of liability, exclusions listed above do not apply if:
This site is offered to you as a user for acceptance without negotiating the terms, conditions and covenants contained therein. The relationship between the website of the travel agency and you will be that of independent contractors and neither party (including officers, agents and employees) may be deemed or constituted as partners, joint ventures, trusts, employees and / or agents freelance .
You may not assign, agree, subcontract or delegate your rights, duties and obligations set forth herein.
General conditions
Organization and responsibilities:
This Web site belonging to the travel agency, declares that acts as an intermediary between users and the entities responsible for providing services to air or ground transportation, lodging, meals, or any other services contracted through site This Internet travel agency. In this sense the Travel Agency is committed to complying with brokerage services mentioned, with the exceptions specified in these Terms and is not responsible for the breach of such entities in the implementation of their obligations or unforeseen caused by strikes, weather conditions, delays, earthquakes, quarantine as well as the material, personal or moral damage that may occur to the passenger for loss, damage or theft of baggage or accidents, illnesses and deaths. Of all the usurious must claim directly against the defaulting companies providing service, in which the travel agency will assist the user as possible. The "General Conditions" are governed by the rules of civil law and other commercial laws.
This Website in his capacity as travel agency is subject to the liability regime that establishes the Law 300/96 DR From 1075 to 1097 and other decrees.
Liability Clause
This Travel Agency is subject to the liability regime that establishes the Law 300/96, DR From 1075 to 1097, Decree 2438 of 2010 and the rules that modify, add or refurbished. The responsibility of the organizer of the plan or package tour is limited to the terms and conditions of the program in relation to the provision and quality of services. The agency assumes no liability to the user for the service of aerial transport except in the case of charter flight and in accordance with the terms of the contract of carriage.
Reimbursement policies for services not rendered due to situations of force majeure, acts or omissions of third parties or the passenger, not attributable to the travel agency, before or during the trip, which can be refunded, shall be defined by each vendor and the same will be confirmed once the user book and issue travel documents as well as the percentages of penalties or deductions that might arise. The travel agency is not liable for the amounts requested in refund. Refunds for any, will be made in the terms and condition of the chosen specific plan. However if the process takes longer for reasons beyond the travel agency, it will not recognize any interest on the sums to be reimbursed. The reimbursement rate will depend on the conditions of the provider and administrative expenses of the agency.
The agency is not liable to the user or traveler by events such as accidents, strikes, riots, earthquakes, weather or natural phenomena, conditions of security, political, denial of entry permits or visas, legal affairs traveler, health issues and any other case of force majeure which may occur before or during the trip.
In case of force majeure before or during the trip (accidents, strikes, riots, earthquakes, weather conditions, security conditions, political factors, denial of entry permits, health issues, etc.), or simply case ensure the success of the plan, the provider and / or the agency may modify, replace or cancel itineraries, dates, flights, hotels, transportation and optional services, which is now accepted by the passenger when purchasing services and Under the terms and conditions of the plan espeficificos.
If required visa, Travel Agency will provide advice on the case, being the exclusive autonomy of the consular authority, all matters relating to process the documents requested, the study, costs, duration of processing and approval or rejection. In case of refusal of visa, there will be no refund of the sums paid by the applicant. In any case it shall be the sole responsibility of the passenger, the procedure and informed compliance requirements.
In specific terms and conditions of each plan and the payment period is defined. The value and payment of deposits or advances, tickets, reservations of sports and cultural events, fairs, exhibitions and the like are subject to the conditions of the organizer of such events, which will be reported at the time of purchase.
The passenger is solely responsible for the custody of their baggage and travel documents. Travel Agency, will guide the passenger in the event of loss of luggage or travel documents, however, under any circumstances, be liable for the loss, damage, deterioration or loss of such items. The travel agency will inform the passenger restrictions established by the airlines in terms of prohibitions, maximum weight and number of pieces per passenger, persons allowed on the attractions or tourist sites, access restriction or hindrance for maximum capacity. However it is the sole responsibility of the passenger compliance with these policies, which may vary by provision of transport companies or the provider of services.
All additional information concerning lifetimes, conditions, Colombia departure taxes and abroad, taxes, fees and other mandatory payments, preventive health measures of fate, services must be consulted by the user when making the reservation , also on travel documents, depending on the features that apply to each.
All prices, rates, taxes, fees or contributions, presented in this newsletter or quotation are subject to change, availability and without previous warning, which must be borne by the passenger at the time of the issuance of travel documents. Restrictions and conditions for each rate published by force.
Hotel rates depend on the selected accommodation. Cancellation policies, penalties, restrictions and conditions of the package will be informed to the passenger at the time of the issuance of travel documents.
The client acknowledges and accepts in full these conditions, which constitute the only full and inclusive agreement of any legal agreement or otherwise, about the terms, conditions and restrictions of the contracted services.
Authorizations, licenses and Trademarks
Travel Agency owns the site and has the necessary authorizations for the use of content such as images, graphics, characters, text, software, videos and others, as well as HTML coding, CSS, PHP and other code used to implement this site.
No code or content may be modified, copied, distributed, retransmitted, used, reproduced and / or published under any circumstances, except as otherwise expressly authorized by these rules and instructions for each section of this site.
By accepting these terms, Users adding reviews, images, videos or comments on the Site agree to assign to this Travel Agency nonexclusive right, duty-free, perpetual, irrevocable and fully transferable to third parties use, reproduce, modify, adapt, publish, translate, create derivative works, distribute, and display such reviews, images, videos or comments worldwide and in any media. He also granted the Travel Agency and sublicensees the right to use the name that accompanies such review or comment, if any, in connection with such review or comment.
Any modification or use of the content or code of this site for purposes other than those permitted is a violation of copyright law (Copyright) and other intellectual property rights, as well as criminal law to place the particular situation .
Users and, in general, those who intend to establish a link between any website and any of the pages, the website must respect the corporate image and logo of this Website. They may not establish links website to websites where the logo or anything that identifies them as owner of the website to this Travel Agency does not appear, all this with the prior written authorization of use due by this Agency Travel.
This site has been designed solely for personal use. It is forbidden to market the content, information, software, products and services obtained from this site.
The contents of this website are registered under copyright laws, this is registered Travel Agency brand.
If you are aware of an infringement of our brand, please let us know by e-mail to servicioalcliente@travelscol.co
Disclaimer
The information, software, products and services published on this site services may contain inaccuracies or errors, including tariffs and / or prices, errors in particular. This travel agency does not guarantee the accuracy and assumes no liability for errors in the information and description of content and / or services found on the website, which in some cases are supplied by the providers of these services. In addition, the travel agency the right to correct any price on the website, reservations made under an incorrect price expressly reserves. In this case, if available, will offer the opportunity to keep your reservation at the correct price or cancel the reservation, without penalty, provided it complies with the above characteristics.
Services
Additional terms and conditions may apply to reservations, purchases of goods and services and other sections of this site, depending on the specific service provider and as a user you agree to accept those terms.
Inscriptions
Simply sign up to participate in any tour of these general conditions implies that nothing should be understood or imagined to be included if it is not described in the programs.
Limited staff and commercial use
This site can only be used to make real reservations or purchases and can not be used for purposes other than those described here. Any speculative, false or fraudulent reservations will be made. You, the user assumes that you are of age to use the site and to accept the legal and financial obligations that entails. You agree that you are aware of all the responsibilities arising from the use of this website Travel Agency whether they are caused by you or third parties operating under your password. The information, programming codes, products and other services published on this website may contain typographical errors and inaccuracies. This Travel Agency employees periodically made changes to update the information. As a condition of your use of this site, you warrant that you will not make it in any illegal or prohibited activity in the terms, conditions and requirements above.
Description of terms in any of the products or services found on the website of the Travel Agency:
AIR RATE "TOURIST WITH RESTRICTIONS"
When the buyer chooses the fare "tourist with restrictions", unless otherwise indicated, is a rate at which no changes, cancellations or refund of booking amount allowed (except paying any penalty provided by the airline at the rate applied ). This means that not allowed to use the air ticket differently with the contract, including this fact to try to use the back of a flight without having previously used the first leg.
ADMINISTRATIVE FEE:
an administration fee per passenger and the value varies according to the purchasing process is used, which is not refundable in case of changes or modifications required to change the ticket will again proceed to collect this fee is charged.
Travel Destinations
It is recommended that travelers check the warnings have the place chosen for the trip.
By selling travel, this travel agency does not represent or warrant that travel to such points is advisable or without risk and is not responsible for damage or loss that may result from travel to these places.
Documentation: All passengers must carry personal documentation required. This travel agency assumes liability for information, withdrawal and rejection of visas.
Luggage: In land transport, the travel agency expressly denies any liability for loss, damage or theft for any reason. We recommend that passengers who witness handling, loading and unloading luggage. In air transport it will apply the regulations IATA (International Air Transport Association). Notes: 1. The porter service, when included in the program is given at airports and other places of embarkation. The hotels have their own staff for this purpose. 2. Tipping represent appreciation for the efficiency of a service received, and as such, are always voluntary. Presentation Presentation airport for boarding at airports must obey the margin established by the airlines.
Cancellations: At any time the user can cancel the services requested and contracted, and is entitled to the return of the deposit provided the contracted program has no conditions to the contrary. In case of cancellation of air tickets, the rules of the airlines and relevant bodies (IATA) is observed. In the case of charter flights operations cancellation clauses are applying for the program.
Claims: Must be made in writing or via e-mail servicioalcliente@travelscol.co. The information can be found in our Customer Service section.
Concondancia: When applying for enrollment in any program of this trip sold by the Travel Agency the client and / or passenger acknowledges and approves all terms of these "General Conditions", which are available to be printed, as well as the Special conditions described in the travel program or project specific trip.
Advertising
Part of the Site may contain advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that material submitted for inclusion on the Site complies with laws that in each case may be applicable. This Travel Agency is not liable for any error, inaccuracy or irregularity that may contain advertising content or sponsors.
In any case, for any claim related to advertising content inserted in the Portal you may contact the following email: I servicioalcliente@travelscol.co and from there it will contact the pautante.
Connections and links to third party websites
This site may contain links (links) to communicate with portals operated by independent third-party website Travel Agency.
The travel agency has no control over them and is not responsible for their contents. The inclusion of sites on the Web site of the travel agency, does not imply any association with such third party or its operators. This Web site contains links to other websites, please note that when you enter one of these links, you are entering a foreign website to the website of the Travel Agency and this, has therefore no responsibility. It is advised to read the instructions of these sites regarding the privacy of the same, as these may be different from those offered by the travel agency. Of course, you are solely responsible for maintaining the secrecy of your passwords and the information in your user account. Please be very careful with this information.
Helpline
Using boards, chat rooms and other communication forums
If the site contains bulletin boards, chat rooms, forums and other means of communication or messages. You, as a user of the same, only agreed to send and receive messages and material that are proper and that is related to it. As examples of the misuse of the forum would be:
-Difamar, Insult, abuse, harass, threaten and violate the legal rights (such as rights of privacy and publicity) of others.
-Post, Distribute, advertise or disseminate any information or material that is defamatory, discriminatory, obscene, indecent or illegal.
-Load Files that contain software or other material protected by intellectual property laws (or copyright) unless such authorship and rights they own, or have received all relevant permits use.
-Load Files that contain viruses, are corrupted or contain any programs or code that may damage the operation of another's computer.
-Remove Any attribution of authorship, legal notices, proprietary designations and / or trademarks in any file system.
-Falsificar The origin of the source, the computer program or any material contained in the uploaded file.
-Anunciar Or offer to sell goods and / or services, surveys, contests or chain letters.
Download any by any other user of a forum charged with knowledge that should not be legally distributed in such manner file.
As a user you agree that the forums are for use by public and not private communications. Also, you agree that the lectures, conferences, newsletters and other communications between users are not supported by this Travel Agency, or its affiliates, and that such communications shall not be considered for review, virus control and / or approved by the Travel Agency or its affiliates. This Travel Agency reserves the right to remove without notice any contents of a forum, as well as the full right to refuse, at its discretion, any user access to the Website or any portion thereof without notice.
